Chelsea Stenson
Team Manager
Chelsea Stenson is the Team Manager at First Steps Financial. Known for her strong client relationships and commitment to excellence, she brings several years of accounting experience to her role. Chelsea consistently delivers high-quality service and personalized support to clients across various industries.
Experience/Education
- 7+ years accounting experience
- Associates Degree, Tacoma Community College in Washington
Certifications
- Intuit Certified QuickBooks Level 2 ProAdvisor
Areas of Focus
- Client relationship management
- Small business accounting
- QuickBooks Online support
- Team coordination and service delivery
Our Latest Insight
In the construction industry, managing cash flow presents significant hurdles, and the nuances of work deposits often lead to underestimated complications. Mastering construction accounting entails a precise grasp of how these upfront funds navigate your ledger, the timing for revenue recognition, and the strategies to prevent financial pitfalls that could jeopardize your business. For any contracting firm, proper deposit accounting is a necessity rather than an option. The accuracy of your financial statements, job costing, and overall cash liquidity depends entirely on it.
For consulting firms, project profitability represents the critical margin between engagement revenue and the actual cost of delivery. This gap is fundamental; firms can be entirely booked yet face cash flow constraints if profitability isn't managed at the project level. Project-level tracking is more than a financial formality; it is a strategic tool that enables leadership to optimize pricing, staffing, and capacity. To assist in this process, this guide introduces a practical framework: the Project Profitability Scorecard.
As your service business grows, there comes a point where basic bookkeeping no longer gives you the full financial picture you need. Knowing when to bring in a financial controller can be the difference between scaling confidently and flying blind. What a Financial Controller Actually Does A financial controller is essentially your company's chief accountant. They oversee accounting operations , ensure your financial statements are accurate, manage budgets, reconcile accounts, and translate complex financial data into clear insights for leadership. Unlike a bookkeeper who records transactions, a controller interprets what those numbers mean for your business. They also oversee accounts payable and receivable, coordinate audits, and set financial performance benchmarks. For service businesses specifically, this means someone who understands utilization rates, WIP for unbilled hours, project profitability, and realization rates. These are the levers that actually move the needle in a people-driven business. The Financial Controller Readiness Checklist How do you know you're ready? Run through these signs: Your revenue has crossed $1M and is growing fast. More revenue means more complexity. A bookkeeper handles the past. A controller helps you manage the present and prepare for the future. Your financial reports feel reactive, not proactive. If you're only looking at numbers after decisions are already made, that's a gap a controller fills. Cash flow surprises keep happening. Unexpected shortfalls often signal that AR management, billing cycles, and WIP tracking aren't being monitored closely enough. You're losing visibility into project profitability. If you can't tell which clients or projects are making you money, you need controller-level oversight, not just a P&L. You're preparing for growth, a credit line, or an audit. Lenders and auditors want clean, well-structured financials. A controller makes sure you're ready. Month-end close takes too long or keeps having errors. This is a process and oversight problem, and it's exactly what a controller is built to solve. You are still doing financial reviews. If you, or a partner, are spending hours reconciling reports or questioning numbers, your time is not being optimized. Financial Controller vs. Bookkeeper: Understanding the Gap Many growing service businesses assume that hiring a bookkeeper is enough. Here's where the roles diverge:
