Is Your Best Skill Aligned with Your Business Model?

When starting a business, most entrepreneurs excel at the specific technical skill set they need to deliver their services and products to clients. For example, if you own a bike shop, you are likely skilled in all things bike related. If you own a law firm, your strengths probably include understanding and interpreting the law. This skill is your core skill. 


As your business grows, you need skills beyond your core skill to thrive. These skills will depend on your ideal business model. 


Here are some examples of business models and the key skills you need to be successful. 

People-Based Business Model = Leadership 

If your business is one of the 25 percent of small businesses that have employees and you have a team that serves customers, you likely have a people-based business model. The revenue you earn is dependent on how your people perform and serve clients. 


Examples of these types of businesses could include a mid-sized law firm, a nail salon, a marketing agency, or a mid-sized plumbing company. Each has a team of people that generates revenue. 


These people need to be hired, trained, and motivated, and that’s where the skill comes in. If you have a people-based business model, you must excel at leadership, which includes managing people as well as hiring and firing. You should be great at developing a productive, happy team to reach your highest pinnacle of success. 


Your core skill is still needed, but without leadership skills, you won’t grow to reach your full potential. 

Acquisition-Based Business Model = Negotiation

Some companies grow through the acquisition of other companies. In this case, your top skill should be negotiation; you will need to make excellent deals to keep your business growing. 

Project-Based Business Model = Project Management

If your job revolves around delivering large projects—for example, construction, IT or real estate—your business model might be project-based. While knowing how to be a general contractor may be your core skill, your skills must also include project management. 


How well you manage the project timeline, delivery of materials, and project team all factor into completing the project quickly and effectively so you can get paid and move on to the next project.

Volume-Based Business Model = Merchandising  

If moving large quantities of products or services is your business model, your revenue depends on volume and how much you can sell. Some examples of these types of businesses include grocery stores, software companies, some retail stores, and wholesalers. 


How you display and market your products will affect how many customers you can get in the door and how fast you can sell your products. Your top skill should become merchandising and marketing your business.

The Secret to Future Success

These four business models demonstrate that once you achieve success, your core skill may no longer be the catalyst to future success. Developing skills beyond your core skill will help you grow your business and achieve the objectives you set out to achieve when you became an entrepreneur! 

Our Latest Insight


By Alisa McCabe • October 15, 2026
​There is a frustrating stage of growth when the business makes more money and becomes harder to run. You expected growth to create leverage. Instead, your calendar is fuller and decisions take longer. Projects compete for the same people. Expenses become harder to explain. Accounting needs more information from Operations. Operations needs more information from Accounting. And the accounting systems that carried you to $2 million were not built for $15 million. Nothing necessarily looks broken. That is what makes this stage so deceptive. The processes that got you here may still work. Your people may still be good. Your customers may still be buying. What changed is the weight your existing structure is being asked to carry. At $2 million, you can still personally compensate for the gaps. Somewhere on the road to $5 million, $10 million, or $15 million, that stops being possible. The business did not suddenly become dysfunctional. It outgrew its dependence on informal coordination.  Part 5 of a 5-part series on the COO-Accounting relationship
By Alisa McCabe • October 12, 2026
If Article 3 felt a little too familiar, your first instinct may be to call a meeting. You tell Operations and Accounting they need to communicate better. That will not fix it. The five warning signs were never personality problems. They were signs that your accounting systems and routines were never intentionally built around how these two functions work together. People cannot follow a structure that does not exist. Accounting cannot inform decisions they do not know are being considered. Your COO cannot use financial information they cannot access in time. The fix is not complicated. That does not mean it happens naturally. Most of what you need to build will feel almost obvious. Recurring conversations. Clear handoffs. Shared definitions. Access to the right information. This is not glamorous work. That is probably one reason it gets overlooked. For the first few months, you may have to follow up constantly. People will forget. Meetings will get moved. Someone will make a decision and skip the handoff. Then something starts to change. The follow-up becomes unnecessary. Information moves without you. Problems get caught earlier. Eventually the results look effortless from the outside. They were not. You built the relationship that made them possible.  ​ Part 4 of a 5-part series on the COO-Accounting relationship
By Alisa McCabe • September 28, 2026
Article 2 ended with a question. What would you actually see first if this relationship started breaking down inside your business? Here is the answer. You would see five things. If you are like most owners reading this, you are already looking at two or three of them. None of the five announces itself as a communication problem. Each one shows up as friction inside your accounting systems, wearing a perfectly reasonable disguise. That is the difficulty. On the surface, none of these looks like a broken relationship. Each looks like something else entirely. A busy month. A tough quarter. A personality difference between two people who were never going to be friends anyway. Every one of them gets explained away the first time you see it. That is exactly what makes them expensive. This article does not fix any of it. Article 4 does that. The job here is naming what is already sitting in front of you. Most owners walk past these signs for years without recognizing what they are looking at.  ​ Part 3 of a 5-part series on the COO-Accounting relationship